A short Interlude

I don’t know how long it will be but I have to take a short interlude for my eye.

It is not getting any better though I keep hoping that the deterioration has slowed down and I am taking care to protect what I have and that it doesn’t get worse.

However, I have learned that one must listen when the human body speaks.  I have had a good life; done my bit to live and let live and now face an adversary in Court on Thursday 19^th instant.  I need all my wits and powers of observation to clear that hurdle.

Blogging is not all I live for; life has more than that and the Internet is not much more than a convenient tool to me.  It is more often the opposite of that and were it not for the fact that our family ties are now spread around the globe I would live without the Net.

On the other hand it has bestowed on me the joys of meeting a few people that I would not otherwise have met.  I won’t mention names now but a few of us are in regular email contact and they mean a lot to me.  They more than make up for the negative side of the Net that I abhor and despise in human life.

To these few, thank you guys and gals; you are blessings from our Lord God to me and I hope to be that to you one day when you need a shoulder as you have been for me.

For a while therefore my contribution to this Blog will be the minimum that I feel I should do that must be done now.  I remain positive about our Country and will make my contribution to ensure a better life for all whenever or whatever I can contribute to that.  Darn and damn those who cannot see it this way simply because they do not want to see it.

Bless you, all true friends.

Ike Jakson

In Americus GA saka Americoon

 

One Short Interlude in my Series of Posts on Time and Related Matters

I hope this is a one-off because I want to spend the remainder of my Blogging Career on Time and matters of Time; it is something that needs to be done before I go and it needs to be done well.

For this interlude this is one of maybe two Posts on Hi-Tech, looked at from the vantage point of my time in Life.

Hi-Tech has overtaken the World and had some good in it but is now run by children and it stinks.  That is why it is a bubble that simply cannot last, not even very long after today.  I see signs that it is already crumbling at the edges in the Financial World and hope for some control over it before I depart these shores.  Today I have a challenge to Google et al, and to all the young kids that are designing hi-tech computer systems.

Wake up and develop some conscience about putting something back for those who bred you, fed you, and those that dressed you, sent you to school and often for years after that still cared for you.  Start caring for them, if you can manage that.  Remember them because your time must come too.

How about some good deed from Hi-Tech?  The first one is for Cell Phone designers.

I need a cell phone for people with eye and hearing impediments. It must have “large print on the screen” and large keys as well as a loud ringing tone; just one like the old handset phones. Don’t need no SMS, camera, icons or any rubbish; no music or videos. Come on Hi-Tech; you stink but you can’t be that stupid. And I don’t need Internet or Google or any of the stupid things on the darn instrument, just a straight simple old-time phone.  Go ahead and distribute; I shall pay cash for mine but you idiots should have some conscience and give it for FREE AND GRATIS to the folks that put you into business in the first place.

Apologies to my readers that the email address below is still barred.  Ike Jakson is alive and well and still very much around.  I am not that stupid.  Google confirms that the name exists and nobody can take it away from me but not even I can get access to the account.

COME ON GOOGLE.  STOP WARRING WINDOWS AND FIX YOUR GMAIL SYSTEMS.

Ike Jakson

In Americus GA saka Americoon

ikejakson@gmail.com

Farewell to Life

Saturday, August 01, 2015

 

Don’t worry my friends and some of the family. I will be OK but at some stage soon before many more 1^st of August’s life will cease.

 

In fact, you can hardly call it life the way we used to define it. I shall survive because I am taking precautions to keep my brain alive; the farming community around my area of abode will plant and harvest; ants, flies, little worms and cockroaches will roam and do what they do to maintain the soil and keep it clean. The brain dead will ambulate for a while and drop away; more work for the ants, flies, worms and roaches to convert to material for the soil.

 

I have seen this coming since 1990. The end of Life is nigh; hi-tech will hasten it and I expect the finale any day or week; maybe it will take a few months but surely then it will be done.

 

It’s a freezing 3 F degrees out here this morning at 04:17 AM; an unusual cold climate change that came much too soon after the global cooling of last year. I suspect that to be a large part of the cause of the massive brain death rate syndrome that is spreading like a tsunami over the land.

 

Our electric power is still on when it happens to be on; good men in the coal mines and oil industry are keeping it up [no place for women or pansies in that task; it needs men with brawn and brains]; our fixed landline phones are still on most of the time [again it’s men with strong arms and legs climbing up these strong four or five meters high posts to connect the copper wire. We have some problems with the major [well, we only have one] landline supplier that also wants part of the wireless cellular cake but fortunately for us keep on screwing it up so it is not getting anywhere.

 

The high-tech wireless industry is on the verge of collapse. Let by a group we call Nebo Voda Non-Com.

 

Just look at this and tell me whether I am completely nuts. My account is paid to date. They confirm it. I have just got my new data allocation for the month, a little over 4 hours ago; they confirm that. Why do I get this?

 

http://static.vodacom.co.za/personal/main/weboutoffunds

 

I checked it again at 2015/08/01 05:10 AM. There you see it; the computer tells me so. But there is an entire Web page saying the opposite:

 

You have run out of data and airtime

To continue browsing the Internet, simply recharge with airtime. Save on data charges, and click here to buy a data bundle www.vodacom.mobi.

You can also transfer a data bundle from any other Vodacom cellphone directly to your data SIM card, no hassle.
STEP 1: Dial *111#, FREE from your Vodacom cellphone.
STEP 2: Select Bundle Transfer and choose the bundle you want to send to your data SIM card.
STEP 3: Start browsing again!

Got a cellphone or a tablet?

You can load your airtime by removing your data SIM card from your device and inserting it into a cellphone. Then recharge like you would with any cellphone.

Once you have airtime, you can purchase a data bundle in one of the following ways:

On your Vodacom cellphone:
Dial *111# and select “bundle purchases”.
Or
Send an SMS to 100 (FREE) with the bundle size you need
E.g.: “MyMeg 500” to 100

On the web:
Visit vodacom.co.za, sign in to your My Vodacom account and click on ‘Buy bundles’
Or
Visit the Vodacom Online Shop at vodacom.co.za/shop and buy data with your bank card.

Got a Vodacom 3G modem or router?

Use our Vodafone Mobile Broadband (VMB) Connection Manager to convert airtime into data:

Go to ‘Buy once-off data bundle’ on the ‘My Account’ drop-down list to select a data bundle

Or

Send a FREE SMS from your VMB Connection Manager with the data bundle size you want to 100.

For example: If you want to buy a MyMeg 250 data bundle, SMSMyMeg 250 or for a 1GB, SMSMyGig 1 to 100

For assistance, please call Vodacom Customer Care on 082 111, FREE from your Vodacom cellphone.

 

Farewell to Life my friends. It looks sure that by end of day the entire work force in high-tech will be down with BDS [dead brains].

 

As I said I have seen it coming since 1990. The invisible machine has taken over; the machine is running man. We may as well close schools and cease education; shucks that’s probably where the new generations fall victim to the BDS.

 

Farewell to Life as we once knew it, my Friends. I am going to plant some cabbages, some tomatoes and early spring peas today.

 

Progress Report 8/1/2015 6:37:37 AM, time as by my computer:

 

I tried their emergency number again and found one that can talk and decided on a different approach. First I insulted his Company then asked him how long he has been with them. “Three years,” he said. Then I asked him whether he knows that the entire Company is fucked up. You won’t believe it he laughed and said, “Yes Sir.” So what could I do? I thanked him for his honesty and he then admitted that there is a big problem right now; could not even guess when it will be solved but honest enough to tell me so. We parted in good spirits; at least one of them has a live brain.

 

Update: 8/2/2015 3:26 AM. It was still off at just after one AM and I checked when I woke up a few miutes ago. It was on.

 

PS: The blank spaces in the No-Com Voda Nebo-Com are from their site. I dunno how to remove blanks spaces.

 

Ike Jakson

In Americus GA saka Americoon

ikejakson@gmail.com

 

A WordPress Google Test

If anyone knows what is happening at Google let me know please.

 My Gmail address of many years has gone poof and I got a temp new one as underneath but I haven’t a clue what will happen to Gmail and this Post.

 Old Friends, do email me at the new address; it seems to work but I have lost my entire address book in the process.

 Enjoy a happy 4^th of July America.

 ikejakson@gmail.com

New Gmail address:

saike7237@gmail.com

 

Africa 21 years ago Today Part One

It was Tuesday April 27^th when the clock struck 12 at midnight that the entire Africa was Free at Last; the legitimate black owners of the entire continent were freed and every baby born after midnight that night entered the World as a free person; it is estimated that approximately 1 360 free young ones were born all around the country in the 24 fours that followed; in the first 100 days about 136 000 of them, giving us about half a million new free people by the end of one year after freedom.

At 07:00 AM the next morning the polls opened for all colors and by that night the freedom fires were lit all over the country.

They partied for weeks and the World partied with them. I did too because I had supported the move towards Freedom for all our people for my entire adult life up to that point; that morning I had made my cross on the ballot paper to become a free man too.  It was a time of joy for most.

In Part Two and the others to follow on that we will take a look at Freedom today and how it altered lives of millions in the past 21 years and beyond.

PS: Late off the press but to complete the picture with a visual presentation of the truth, see:

 http://www.dailymaverick.co.za/article/2015-04-27-jerm-happy-freedom-day-south-africa/?utm_source=Daily+Maverick+Mailer&utm_medium=email&utm_campaign=First+Thing+with+John+stupart%3A+Tuesday%2C+2+September+2014&utm_term=http%3A%2F%2Fwww.dailymaverick.co.za%2Farticle%2F2015-04-27-jerm-happy-freedom-day-south-africa%2F

 ikejakson@gmail.com

 

Velocity Trade Scam passes Bernard Madoff to fill the World Number One Spot in Financial Crime

Take a look at what we once had:

 The Americanization of Emily (1964) – IMDb

http://www.imdb.com/title/tt0057840/

‎Rating: 7,4/10 – 3 418 votes

Photos. Still of James Coburn in The Americanization of Emily (1964) Still of Julie Andrews and James Garner in The Americanization of Emily (1964).

 How ‘Driving Miss Daisy’ Became One of the Most Scorned Best …

https://www.yahoo.com/…/how-driving-miss-daisy-became-one-of-the-most- 105004366092.html

‎12 Dec 2014 … On the 25th anniversary of ‘Driving Miss Daisy’s release, we look back on its reputation as one of the worst Best Picture Oscar winners ever.

 To Dance with the White Dog (TV Movie 1993) – IMDb

http://www.imdb.com/title/tt0108347/

This is the touching story of an elderly widower trying to work through his grief. When Sam Peek’s beloved wife, Cora, dies, a white dog suddenly materializes as Book published in 1990.

 Those were the days when business had principles and honor. They filmed White Dog in Americus GA, my beloved home away from home on Route 19 that enters from the south, runs right through it where it crosses with 280 East and West then goes up north all the way to Canada, I think.

 What has happened to that World?

 Is all we have left the greed, the gluttony of Velocity Trade out of Toronto Canada and their ilk around the Globe? There is likely one in your country.

Beware. They are all as innocent as Greg Blank:

 http://www.timeslive.co.za/Feeds/2014/02/02/greg-draws-a-blank-in-belfort-parallel

 ikejakson@gmail.com

 

Of all the Stupid things people do, Hi-Tech takes the lead

 

 

Midnight will find me on my keyboard tonight.

I am cheesed off, mad as hell, disgusted with modern finance and economic experts; darn I will be 75 years old and I have seen it all. Large companies are now run by computer chips operated by young snot-nosed kids that know everything about hi-tech but not a thing about the foundation of business requirements, except maybe one guy at Standard Bank South Africa.

I am going to try and find him/her if he/she does indeed exist. This Post is my starting point

I have been up a few times during the night but the idea to do this got me out of bed.

The year ahead will be a tough one for the World. It will be a Year to Remember for many; some hard decisions will have to be made by Mankind. I am only mentioning that in passing; today it must wait for when it comes.

Let me get back to Standard Bank.

It has been the only decent Bank in South Africa for a long time. There has been one other one not to bad but I found them involved with a scumbag firm of CFD Traders a while ago and wrote them off too; the others I won’t touch with a bargepole.

Standard Bank remained a pillar of light in the gloom; they had their ups and downs; their customer fees are way out of line by now but they still maintained a small number of old timers in their branch offices you can go in and talk too; very few indeed, but you could find one when you needed one.

That was still the case a while ago before they jumped on the high hi-tech wagon. In their favor I have to add that they didn’t cast all human brains out like most of the competition but hi-tech started taking control and they started to become like the others, well almost as bad. It did remain possible to find a common sense soul when you really need him/her; that was so until about two weeks ago.

That night when I logged in the computer screen told me my browser is out of date and I must upgrade it. Being not fully run by hi-tech yet there was an almost invisible screen option to “upgrade later” in the middle near the top of the screen and I pressed it.

Up jumped a new screen telling me how retarded I am for still sitting with this old browser and that, yes I may now [having pressed the button that I will upgrade later] proceed with my old version but I won’t have such a unique and pleasurable experience of modern browsing as with this new wonder now on offer to which I must press for the immediate upgrade.

I ignored the bull and pressed to continue. You won’t believe this; the old system had been removed and I had to work through a kinder-garden version of a thirty year old computer effort just to get my account balance, but that was not all. Last Thursday, January 29^th I needed to pay a beneficiary and with great trepidation logged on. The empty screen only informed me that it is indeed a Standard Bank web page but nothing else. There was no old or new program. I blew my top, found an old Standard Bank IT Support email address in my WAB and sent them this email:

From me

To: Standard Bank On-Line Support
Account Number: ***stars in here for security
My Branch name
Branch Code ***stars in here for security
I am now so sick and tired of Standard bank I can scream or hope somebody drops a massive bomb on your offices to wipe you out.
Don’t you people do any market research and ask customers what they need. My connection and Internet banking has now been working for years but you suddenly without consulting me want to force me to upgrade my browser.  My old browser works well on everything else and I need an upgraded browser like I need a hole in the head.  Until this morning it worked though if I press the button not to upgrade now or upgrade later it won’t move.
Get my system running or go take you bank and jump in a lake?    Don’t you big money guys understand that you have thousands of little clients each paying his R43 per month for two or three transactions, never bothers you or exceeds his limits but can’t just go and buy a new computer every time the young idiots in IT wants to prove why you have to keep them working there.
Fix my computer.  I have been happy with the old browser and the way it worked.  Run it parallel the way it worked in the past.  Jeez, don’t you guys know about parallel runs no more?
Let me know what in hell you decide.  I need to pay a beneficiary his money.
**** my name for security
my email address for security

**** for my tele no for security

I then CC copied my email to the media and an entire bunch of my friends and for some or other reason probably due to my frustration and excitement also a copy to the Western Cape Government.

Would you believe it? I don’t have much faith in governments but this one Province happened to be controlled by an opposition Party I sometimes vote for and because a friend who is our city council alderman asked me to support him. Well, the only reply I got to my tirade was a nice friendly letter from the Western Cape Government advising me that I probably need to write to Standard Bank and proceeded to give my all the contact details that I may need of them as well as her full contact details as representative of the Western Cape Government. Do you know any computer hi-tech ignoramus that can write an email’ well, I have never met one.

What a pleasant surprise when I logged into Standard this morning? My old outdated browser page was back; it’s now running parallel and I don’t have to press any “upgrade later” button; that has been removed as well.

It’s now past midnight Friday, February 06, 2015 12:39 AM out our way.

I am going to try and get this Post in and will then with the aid of the link try to locate the one remaining guy with common sense at Standard Bank to thank him and wish him/her well on the road of sanity.

 ikejakson@gmail.com

Velocity Trade Fraudsters the inconvenient Truth and the First nail in the Coffin

Open letter to Velocity Trade Toronto Canada

 This, gentlemen, I hunted down in Brazil.

 http://www.investing.com/about-us/risk-warning

 Risk Warning

THE RISK OF TRADING COMMODITY FUTURES, OPTIONS CFD’S, SPREAD BETTING AND FOREIGN EXCHANGE (“FOREX”) IS SUBSTANTIAL. THE HIGH DEGREE OF LEVERAGE ASSOCIATED WITH COMMODITY FUTURES, OPTIONS CFD’S, SPREAD BETTING AND FOREX CAN WORK AGAINST YOU AS WELL AS FOR YOU.
THIS HIGH DEGREE OF LEVERAGE CAN RESULT IN SUBSTANTIAL LOSSES, YOU SHOULD CAREFULLY CONSIDER WHETHER COMMODITY FUTURES, OPTIONS CFD’S, SPREAD BETTING AND FOREX IS SUITABLE FOR YOU IN LIGHT OF YOUR FINANCIAL CONDITION. IF YOU ARE UNSURE YOU SHOULD SEEK PROFESSIONAL ADVICE.
PAST PERFORMANCE DOES NOT GUARANTEE FUTURE SUCCESS. IN SOME CASES MANAGED ACCOUNTS ARE CHARGED SUBSTANTIAL COMMISSIONS AND ADVISORY FEES. THOSE ACCOUNTS SUBJECT TO THESE CHARGES, MAY NEED TO MAKE SUBSTANTIAL TRADING PROFITS JUST TO AVOID DEPLETION OF THEIR ASSETS.
EACH BROKER/ADVISOR (“CTA”) IS REQUIRED BY THE REGULATOR TO ISSUE TO PROSPECTIVE CLIENTS A RISK DISCLOSURE DOCUMENT OUTLINING THESE FEES, CONFLICTS OF INTEREST AND OTHER ASSOCIATED RISKS. THE FULL RISK OF COMMODITY FUTURES, OPTIONS CFD’S, SPREAD BETTING AND FOREX TRADING CAN NOT BE ADDRESSED IN THIS RISK DISCLOSURE STATEMENT.
NO CONSIDERATION TO INVEST SHOULD BE MADE WITHOUT THOROUGHLY READING THE DISCLOSURE DOCUMENT OF EACH OF THE CTAS/BROKERS IN WHICH YOU MAY HAVE AN INTEREST.
REQUESTING A DISCLOSURE DOCUMENT PLACES YOU UNDER NO OBLIGATION AND EACH DOCUMENT IS PROVIDED AT NO COST. THE REGULATOR HAS NOT PASSED UPON THE MERITS OF PARTICIPATING IN ANY OF THESE PROGRAMS NOR ON THE ADEQUACY OR ACCURACY OF THE DISCLOSURE DOCUMENTS. OTHER DISCLOSURE STATEMENTS ARE REQUIRED TO BE PROVIDED TO YOU BEFORE AN ACCOUNT MAY BE OPENED FOR YOU.

PAST PERFORMANCE IS NOT NECESSARILY INDICATIVE OF FUTURE RESULTS. PROSPECTIVE CLIENTS SHOULD NOT BASE THEIR DECISION ON INVESTING IN ANY TRADING PROGRAM SOLELY ON THE PAST PERFORMANCE PRESENTED, ADDITIONALLY, IN MAKING AN INVESTMENT DECISION, PROSPECTIVE CLIENTS MUST ALSO RELY ON THEIR OWN EXAMINATION OF THE PERSON OR ENTITY MAKING THE TRADING DECISIONS AND THE TERMS OF THE ADVISORY AGREEMENT INCLUDING THE MERITS AND RISKS INVOLVED.
TRADING ON MARGIN INVOLVES HIGH RISK AND IS NOT SUITABLE FOR ALL INVESTORS. THE HIGH DEGREE OF LEVERAGE CAN WORK AGAINST YOU AS WELL AS FOR YOU BEFORE DECIDING TO TRADE YOU SHOULD CAREFULLY CONSIDER YOUR INVESTMENT OBJECTIVES, LEVEL OF EXPERIENCE, AND RISK APPETITE. THERE IS ALWAYS A RELATIONSHIP BETWEEN HIGH REWARD AND HIGH RISK. ANY TYPE OF MARKET OR TRADE SPECULATION THAT CAN YIELD AN UNUSUALLY HIGH RETURN ON INVESTMENT IS SUBJECTED TO UNUSUALLY HIGH RISK. ONLY SURPLUS FUNDS SHOULD BE PLACED AT RISK AND ANYONE WHO DOES NOT HAVE SUCH FUNDS SHOULD NOT PARTICIPATE IN TRADING FOREIGN CURRENCIES OR COMMODITIES OR FUTURES OR OPTIONS OR CFD’S OR SPREAD BETTING. TRADING IS NOT SUITABLE FOR EVERYONE.
TRADING COMMODITY FUTURES, OPTIONS, CFD’s SPREAD BETTING AND FOREIGN EXCHANGE (“FOREX”) INVOLVES HIGH RISKS AND CAN CAUSE YOU A COMPLETE LOSS OF YOUR FUNDS.

 ikejakson@gmail.com

Velocity Trade Rip-Off Alert on how to steal your Money at High Velocity

OK, if you want to lose your money fast the Velocity Nedbank CFD Scam will do it for you.

You ain’t ever seen anything like this. Quick profits are their specialty [a brochure advertises a Webinar on how to increase 50k to 500k in one year]. You can put in 250k and increase it to 2.5 million. The inconvenient truth however, is that you will lose your 250k in six months.

Velocity operators are masters in what they don’t tell the selected victim.

Their Association with Nedbank is a scam. Nedbank, one of South Africa’s most respected Banks [largely controlled by Old Mutual, a household name in South African finance and by quite a margin the oldest and biggest Finance Group in the Country] is not aware of the proclaimed association with Velocity.

Nedbank carries an email contact address in their Web Page:

iwanttovent@nedbankcfd.co.za

Try it and see how far you get.

Velocity Trade in Toronto Canada has an email address in their Web Page:

clients@velocitytrade.com

Try that and see how far you get.

Oh Yes Sirree, they do have the highest of Hi-tech computer systems. They will email you statements and Screenshots and as many Trade Profit Statements as you want all very impressive, until you compare the beautiful array of detail with your own balance that you can keep in a simple MS.xls document.

Now you need a detailed item for item Balance statement and that duly arrives by email. But you find it is in code. What are these debit fees, you ask? Evasive answer follows after two weeks.

No, you say, what are these Swap Fees?

The curtains come down. After four months you have had an impressive clear net profit of almost 25% after all expenses and brokerage, or so you thought from the screenshots but in reality you have just lost all those profits plus 80% of your invested capital in a matter of four months; two months later you end up with 5% of your original investment.

You have had a similar experience, or if you want to know more?

Email:

ikejakson@gmail.com

Let us nail these frauds.

Velocity Trade Priority Alert

Open Letter to Velocity Trade Toronto Canada

Sunday, November 23, 2014

Good Morning Toronto

If you were running a branch Office in Cape Town South Africa what will you do if you find out about this correspondence between your branch and a customer?

I quote verbatim from the emails, no editing. The language is in Microsoft South African English:

The customer emailed your branch on October 29th 2014:

“Good morning Craig and Keith

I received another one of your silly margin notifications at 18:30 last night; you really have to fix your system to stop this nonsense.

I understand that you are trying to put up a show of compliance with regulations; well, this is not it but have your fun if you wish to.

You must realise that I have investigated every aspect of our contractual obligations and must now inform you of my findings and ask you to attend to first things first.

You did not at any time divulge what you call the Nedbank liquidity provider charges to me and when I started asking questions a few months ago you deftly tried to evade the truth and to this day have not come clean on the matter though I have emailed you for the details.

Open and full disclosure of all aspects is part of your contractual obligations; the fees as I work them out from my account are way out of line. I understand that some other operators also have some charges; also was informed by the FSB that CFD’s are not at this stage regulated and I therefore, assume that you can in theory charge whatever you like; it may be scrutinised by the FSB in terms of their powers vested in the Ombudsman and/or the FSB FAIS regulations and I am now proceeding to ask them to do so..

You are way out of line with the Nedbank Parking Fee. To continue to claim that you are doing it to comply with regulation will be a waste of time. You are running a profiteering racket with/without the knowledge of Nedbank. You know the truth.

I got in touch with Nedbank and let the cat out amongst the pigeons; everybody is hiding behind their desks with no Manager in sight. You advised me in another email last week on another matter that you had “discussed with your management.” I must now respectfully ask that you advise me of the contact particulars of such Velocity management.

I am a patient individual but please don’t abuse that. I am aware that you are young men with long careers ahead of you still and I wish you no harm but I must now advise you to consider my position, on which I recommend as follows for the time being.

1. That you credit my Trading account with the full amount that you debited it with the Nedbank Liquidity Provider fees. I have had no benefit from any liquidity protection and don’t need any.

2. In terms of your breach of contract you don’t deserve the commissions debited to my Trading Account. I ask that you immediately credit to full amount to my trading account.

3. I shall watch the account and hope you will comply before the end of day. You have it all on your system and it is in my view possible for you to do it before lunchtime today.

4. That will enable me to start trading again [with no Nedbank Parking Fess, none whatsoever] and we can proceed to discuss the rest of my affairs.

I have been in touch with the Public Prosecutor and received their advice to commence with an application for legal aid in view of the fact that I am almost financially destitute at this stage. On the other hand I see no reason why we cannot solve the entire matter with common courtesy between us.

You may see an attorney if you wish [that is entirely your choice] but I ask that you at least reveal all including this email to him to advise you.

I expect some acknowledgement of the contents hereof by return email.”

A short response dated October 29th came from your branch:

“I have passed your complaint to my director Dan Carter and Compliance Officer.

They will be in contact with you in due course.

Kind Regards,
Craig Seale
Terminal Velocity – Support”

The customer responded on October 31st

“Good mornijng Craig

Can you ask Dan to do his best to let me have some contact with him today?

It is my first Velocity anniversary; it’s month end and it is Friday. To crown it all I think that there will be some very good buys on the JSE today and I need some money in my trading account to avail myself of the opportunities.”

On November 3rd someone emailed back:

“We note the contents of your email and the requests contained therein.

The complaint has been referred to myself as Key Individual, Daniel Carter as Director and Key Individual of Velocity Trade Financial Services as well as our Compliance Officer Enrique Goosen, and has been carefully considered.

We respectfully decline your requests to reimburse your CFD financing and premium charges on your account. Further, we disagree with your claims and accusations.

As explained over email and over the telephone on different occasions the reasons for our decision are summarised below:
– The terms and conditions accepted when applying for an account with Velocity Trade refer to our website, which you used to submit your application to Velocity Trade, for information about the fees charged for different instruments.
– Further details in relation to any aspect of your account are available through our support desk, which you are familiar with and have made use of on many occasions.
– On request from yourself additional explanatory information has been supplied to you over email in relation to questions posed by yourself on financing and other charges associated with CFDs.

Should you wish to pursue the matter further you may contact the FSB directly or through the FAIS Ombud: http://www.faisombud.co.za/howtocomplain.

The complaint may be pursued within 6 months with the Ombud for Financial Services Providers: http://www.faisombud.co.za/contact.

Kind Regards
Nicole Vos

Tel: +27 (0) 21 200 8803 | Fax +27 (0) 86 249 1005 | Cell +27 (0) 82 524 3707
200 on Main, Claremont, Cape Town, 7708, South Africa | “

All that needs to be added is that the last email is a fabrication of the mind of the writer.

May I ask for your comments, Good Sir[s] or the appropriate Officer dealing with such matters?